Help and support

Email support@evolcent.com. Include the email on your account and, for a call, roughly when it happened.

Ava said something wrong or harmful

Tell us what she said using Report something Ava said. We read every report. You can end any call at once with the end-call button.

Ava can’t hear me

On iPhone, open Settings, then Evolcent, and turn on Microphone. Close any other app using the microphone.

I didn’t get the sign-in code

Check your spam folder, wait a minute and send a new code. Codes expire after a short time.

Delete my account

In the app, open Profile, then Privacy & account. See the Privacy Policy for what is deleted.